Delivery Information
Home Delivery (For Macau only)
1. Order will be dispatched as soon as possible. The earliest delivery time would be the same day, or the latest within 14 days.
2. Collector must provide personal information (including Full Name, Contact Number) for verification upon pick up the order.
3. For many items purchases case, we will confirm the delivery date with you directly.
4. In the event of a lift breakdown during delivery we will make arrangements to deliver the goods at another time.
5. Delivery
service will be suspended when the typhoon signal No.8 or above or the
black rainstorm signal is hoisted. In this event customers will be
contacted to re-schedule delivery time.
6. If
delivery is delayed, postponed or cancelled due to traffic, weather,
different district or other factors, the Company shall not be liable for
any loss or damage, no matter whether the factor which causes the
delay, postponement or cancellation is within the control of the Company
or not.
7. Home delivery service is free when you spend MOP$250 or more per order.
8. Home delivery is available with MOP$50 additional delivery fee for orders below MOP$250.
9. An additional fee will be charged for same-day delivery on the order date if you request. Macau Peninsula MOP$30, Taipa MOP$50, Coloane MOP$80.
10. Same day delivery is only available your orders confirmation at 5pm before and can be received at 11pm before on the same day.
eBuy Shop and e-Locker
3. Pickup point free change statement change by third party logistics anytime. Please confirm with eBuy.
4. Your shipment maybe move to other eBuy shop if eBuy e-locker not available.
Customer must pick-up the order within 5 days. We reserve the our right to reject the order. Extra storage, delivery & administration fee will be charged, which will be deducted from the refund amount without prior notice.
Remarks
1. Prices shown on Lookdeer.com are not applicable in physical stores and may also vary from those found in-store.
2. When you place an order, the prices charged are those applicable on the day you order.
3.
Delivery service is currently available in Macau and not available for the areas that vans are
restricted to access. No overseas delivery service is provided.
4. Delivery service is not applicable to areas that cannot be reached directly by our vehicles.
5. If no elevator service is available for premises, home delivery service will be made up to 1rd storey only (Counting from ground floor). An additional delivery fee will be charged for the address located above the 2rd storey
where no elevator service is available. Such additional delivery fee is
to be paid in cash directly to the delivery driver when the items are
delivered.
6. All orders are subject to confirmation of final availability and Lookdeer.com
reserves the right to reject the order in the event that any of the
products or services requested are unavailable. In the event that we are
unable to fulfill any of the products or services in your order, we
will notify you by phone or email before delivery.
7.
Please note that all goods will be delivered as scheduled and to the
best of our ability. We aim to deliver the goods when there is somebody
in. We cannot accept responsibility for goods left outside at the
customer's request.
8. We reserve the right to charge an additional delivery fee if the recipient fail to accept delivery at the nominated delivery time.
9. It is the responsibility of the customer to notify Lookdeer.com 24 hours before delivery of any change to the delivery address after placing the order.
10. We reserve the right to decline delivery of goods to any customer at our sole discretion absolutely.